Privacy Policy

How we protect your information on web, iOS, and Android

Effective & Last Updated: June 1, 2026

Welcome to Shot Clock Dating

Shot Clock Dating ("Shot Clock," "we," "us," or "our") operates the Shot Clock Dating mobile application and the website at shotclockdating.com (together, the "Service"). This Privacy Policy explains how we collect, use, share, and protect your information when you use the Service.

You must be 18 years or older to use Shot Clock Dating. We do not knowingly collect information from anyone under 18.

1. Information We Collect

1.1 Information You Provide

Account data: email address, password (stored hashed with bcrypt), username, display name, date of birth (for age verification), gender, sexual orientation, and the gender(s) you want to match with
Profile data: photos, bio, interests, occupation, education, height, lifestyle preferences, and any other content you choose to add
Verification data: if you choose to verify your account, we may collect additional photos or documents to confirm identity
Payment data: our payment processor (Stripe) collects your card details. We never store full card numbers — only the last 4 digits, card brand, and billing ZIP
Communications: messages, chat content, icebreakers, and feedback you send through the Service or to our support team
Reports: if you report another user or raise a safety concern, we store your report details to investigate

1.2 Information Collected Automatically

Precise location: with your permission, we collect your device's GPS coordinates to show nearby matches. You can disable this anytime in your device settings; distance-based matching will be unavailable
Device data: device model, operating system version, mobile network, language, time zone, and a unique device identifier
Usage data: pages visited, features used, matches made, message counts, session duration, and interaction timestamps
Log data: IP address, access times, crash reports, and performance metrics
Cookies and similar technologies on our website (not in the mobile app) for session management and analytics

1.3 Information from Third Parties

Social sign-in: if you sign in with Google, we receive your name, email, and profile picture from Google (subject to your Google privacy settings)
Payment processors: Stripe shares subscription status, charge success/failure, and refund events with us
Video calls: Twilio provides session duration, connection quality metrics, and participant counts. Twilio does not record the content of your video or audio, and neither do we

2. How We Use Your Information

Core Uses

Create and manage your account
Match you with other users based on your preferences, location, and compatibility signals
Facilitate speed-dating video sessions, chat, and other communications
Process payments and manage your subscription
Send transactional messages (match notifications, chat alerts, billing receipts) via push, email, or SMS based on your preferences
Detect, prevent, and respond to fraud, abuse, harassment, and policy violations
Verify that users are 18 or older
Improve the Service, debug errors, develop new features, and comply with legal obligations

AI Features

We use AI models (OpenAI, Anthropic Claude, Google Gemini) to power AI coaching, profile suggestions, and conversation icebreakers
When you use these features, the text you submit may be sent to the AI provider to generate a response
We do not share your photos or video with AI providers
We do not use your personal data to train third-party AI models

4. Your Choices and Rights

Control Your Data

Access and correction: view and edit your profile data in-app at any time
Delete your account: go to Settings → Account → Delete Account, or visit shotclockdating.com/delete-account. Deletion is permanent and removes your profile, matches, and messages from active storage within 30 days. Some data may be kept longer for fraud prevention, legal compliance, or in anonymized form
Download your data: email privacy@shotclockdating.com to request a copy
Push notifications: manage from Settings → Notifications or your device OS
Location: turn off GPS access in your device settings (distance-based matching will be disabled)
Marketing emails: unsubscribe from any marketing email, or disable them in Settings

Regional Rights (CCPA/CPRA, GDPR, LGPD, PIPEDA)

Residents of California, the EEA/UK, Brazil, and Canada have additional rights including access, portability, deletion, correction, restriction of processing, and withdrawal of consent
Contact privacy@shotclockdating.com with the subject line "Data Request". We respond within 30 days

5. Data Retention

How Long We Keep Data

Active account: retained for as long as your account is active
Deleted account: profile data is removed within 30 days. Messages you sent remain in recipients' inboxes unless they delete them
Safety and legal: reports, blocks, and bans are retained for up to 7 years to prevent repeat offenders
Payment records: retained for 7 years per tax and accounting law
Backups: encrypted backups are rotated within 90 days

6. Security

Safeguards

Passwords hashed with bcrypt
TLS 1.2+ for all data in transit
Encryption at rest for the production database
Role-based access control for staff and regular security reviews
No system is 100% secure. If a data breach affects you, we will notify you and the relevant authorities as required by law

7. Children

18+ Only

The Service is not intended for anyone under 18. We verify age at sign-up through date of birth
If we learn that someone under 18 has created an account, we delete it immediately
If you believe a minor is using the Service, email privacy@shotclockdating.com

8. International Transfers

Where Data Is Processed

Shot Clock is operated from the United States. If you use the Service from outside the US, your data is transferred to and processed in the US
For users in the EEA/UK, we rely on Standard Contractual Clauses for international transfers

Appendix — App Store Disclosures

Apple App Privacy — Data Linked to You

Contact Info — Email, Name
User Content — Photos, Messages, Other User Content
Identifiers — User ID
Usage Data — Product Interaction
Diagnostics — Crash Data, Performance Data
Location — Precise Location (optional)
Purchases — Purchase History
Sensitive Info — Sexual Orientation (optional, user-provided)
Data used to track you: None. We do not use third-party advertising trackers

Google Play Data Safety

Data collected: Email, Name, Photos, Messages, Precise Location (optional), Device ID, Purchase History, App interactions, Crash logs
Data shared with third parties: Payment data (Stripe), video session metadata (Twilio), analytics (PostHog, anonymized where possible)
Data is encrypted in transit: Yes
Users can request data deletion: Yes (in-app, at /delete-account, and via email)

9. Changes & 10. Contact Us

We may update this Privacy Policy from time to time. If we make material changes, we will notify you in-app and by email at least 7 days before they take effect. Continued use of the Service after the effective date means you accept the updated policy.

Shot Clock Dating — Privacy Officer

Privacy: privacy@shotclockdating.com

Support: support@shotclockdating.com

Website: https://shotclockdating.com

Important

By using Shot Clock Dating, you acknowledge that you have read, understood, and agree to this Privacy Policy. If you do not agree with our privacy practices, please do not use our services.